Supervisory Training 2010 Schedule
SYRACUSE - MARLEY EDUCATION CENTER
HelpPeople offers supervisor-training seminars on a quarterly basis.
Their purpose is to provide staff with a means for awareness of all the
services available for them and their employees through the company's
EAP (HelpPeople),
Due to the increase demand for these programs we must limit the number of supervisors that attend from each company to five. There are a total of 35 people per program. All registrations must be done via e-mail or the web site registration form. We will keep a cancellation list and will e-mail the next supervisor in line.
If you have 10 or more guaranteed supervisors who want to attend any of the programs, please contact the office and we can discuss both on-site and off-site trainings. Off site trainings will have a slight fee. You can only register for 2 programs at a time.
SYRACUSE - MARLEY EDUCATION CENTER
Supervisor Training – Transitioning from Peer to Supervisor
This program addresses issues inherent in the role transition of peer to supervisor. Focus will be on recognizing and managing the changes and responsibilities that come with a supervisory position.
February 11th, 2010 - 8:30am-12:30pm
September 16th, 2010 - 8:30am-12:30pm
Supervisor Training – Addressing Job Performance Issues With Your Employees.
This program will provide basic skills in the areas of Observation, Documentation and Confrontation. This program is recommended for new supervisors/labor representatives who need to develop skills related to helping an employee with faltering job performance.
March 18th, 2010 - 8:30am-11:30am
October 14th, 2010 - 8:30am-11:30am
Supervisor Training – Managing Conflict in the Workplace
Resolving employee interpersonal conflict is one of the greatest challenges for supervisors. Deciding to be referee or judge can be trying and time consuming. This program will identify techniques to address various forms of workplace conflict.
April 15th, 2010 - 8:30am-11:30am
Supervisor Training – Dealing with Challenging People
Respectful interpersonal relationships can be challenging if the people involved do not understand the impact of personality types. Supervisors will learn characteristics about "The Tank", "The Know It All", "The Sniper", "The Yes Personality", "The Grenade", and "The Nothing Personality." Learn the goals of each type and how to develop an action plan that will enhance effective communication with their styles.
May 20st, 2010 - 8:30am-11:30am
Supervisor Training – Managing the Multigenerational Workforce
This workshop will help managers understand the outlook of different generations with the goal of improving respect, communications and relationships in the multi-generational workplace.
November 10th, 2010 - 8:30am-11:30am
Supervisor Training – Managing Change in the Workplace
In this program, attitudes, skills, and strategies useful in responding to the demands of organizational change will be explored. We will discuss the process of personal change and its impact on our work and relationships. The seven stages of change will also be explored. Strategies for optimal functioning during change will be provided. Supervisors will also be introduced to the ADKAR model for addressing work issues related to change and transition.
December 9th, 2010 - 8:30am-11:30am
FULTON OFFICE
163 S. First Street, Fulton NY 13069
On April 14th, 2010 - 8:30am-11:30am:
- Supervisor Training – Addressing Job Performance Issues With Your Employees.
This program will provide basic skills in the areas of Observation, Documentation and Confrontation. This program is recommended for new supervisors/labor representatives who need to develop skills related to helping an employee with faltering job performance.
- AND -
- Supervisor Training – Managing Conflict in the Workplace
Resolving employee interpersonal conflict is one of the greatest challenges for supervisors. Deciding to be referee or judge can be trying and time consuming. This program will identify techniques to address various forms of workplace conflict.
Registration is required and the cutoff is one week before the program is presented.
Due to room scheduling and providing refreshments, we would appreciate it if you contact this office within 3 business days before the program if you must cancel. Thank you !
Contact your Human Resource Department or call HelpPeople at 470-7447 or 800-777-6110.
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