[For Employers] [For Supervisors] [For Employees] [Wellness Section] [Self-Help Resources] How We Can Help You:
NEW! Employer Newsletter
HelpPeoples Employee Assistance Program (EAP) program exists to provide individuals with help when personal problems affect their well-being or work performance. We espouse a comprehensive, early-intervention policy and, when necessary, refer to the most cost-effective, least restrictive resources available in the community.
Services are provided to more than 70,000 employees and their families from 100 organizations in Onondaga, Oneida, Oswego, Cayuga and Madison counties, including:
- Barton & Loguidice
- Byrne Dairy
- Cayuga Community College
- City of Syracuse
- County of Onondaga
- City of Oswego
- Fayetteville-Manlius Schools
- G & C Foods
- Loretto
- Nucor Steel
- Onondaga County Water Authority
- St. Camillus Health & Rehabilitation Center
- Syracuse Orthopedic Specialist
- The Sutton Companies
* HelpPeople provides a convenient, value-added service to employees that also accommodates employers' liability to persons protected under the Americans With Disabilities Act.
* Approximately 10% of clients call to discuss job and career issues.
* More than 60% of clients do not need referral beyond HelpPeople.
* Services are provided
- in person
- over the phone
- through literature sent to an employee's home
Comprehensive services include:
- assessment
- short-term counseling
- referral
- management training
- employee educational programs
- critical incident debriefings (e.g., traumatic stress)
- human resource consultation
HelpPeople provides consultations, policy development and substance abuse professional services for Department of Transportation Driver Compliance
Additional Facts About Us:
- internal/external EAP provider
- prevention, early intervention focus
- can provide services nationally
- family counseling
- provide services to diversified organizations and industries, such as manufacturers, municipalities, schools, healthcare providers, high-tech
About Our Staff:
Our new Director, Andy Ohstrom is a Senior Professional in Human Resources (SPHR) with comprehensive experience with a variety of sectors, including union and non-union environments, private firms and Fortune 200 companies. All of our counselors are masters level professionals who are either licensed or have advanced certifications and have worked here for a minimum of five years. We have staff members who have worked here for up to 15 years. Their experience covers issues that include family, marriage/relationship, stress, substance abuse, job/career and many more.
Where We're Located:600 East Genesee Street, Suite 325, Syracuse, NY 13202
163 S. First Street, Fulton
Key Contact:
Andy Ohstrom, SPHR, Director
Telephone: 315/470-7446 or 1 800/777-6110E-mail: HelpPeople@crouse.org
Business Hours:
weekdays, 8:30 am - 5:00 pm; evenings by appointment
24-hour answering service
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